- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. ... systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address user...EXPERIENCE: * Minimum one (1) year formal information technology, desktop support, customer support, customer service , or… more
- CACI International (Denver, CO)
- …products and/or infrastructure components. Communicates promptly on progress. * Engages other service desk resources or appropriate service resources to ... for directing on-shift staff, performing oversight and coordination of a multisource services environment. He / She supports our COMM Network Operations Center. The… more
- RLDatix (Skokie, IL)
- …service standards Additionally, this person will be responsible for: . Interacts with the Service Desk to help resolve IT-related 2nd and 3rd line ... | In-Office/Hybrid RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by...will maintain, optimize, and support our IT systems and services to ensure that RLDatix teams around the world… more
- Belcan (Cincinnati, OH)
- …projects in parallel in a fast-paced environment.IT Operations & Support * Provide timely help desk support and technical assistance to end users across the ... This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with… more
- Colliers Engineering & Design (Holmdel, NJ)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... desktop support or related field. + Experience IT service management methodologies. + CompTIA A+, Network+, Security+, Cisco...can join our team of professionals, so we can help you Accelerate Your Success! Colliers Engineering & Design… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services ,...address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ... Specialist 2, SG-18, within the NYS Office of IT Services (ITS) Dedicated Team will function as general Level...to, the following: * Review and respond to IT Service Management (ITSM) system incident and request tickets within… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services ...City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return… more
- Bechtel Corporation (Ogden, UT)
- …including Microsoft program upgrades and deployments. + Reviews and creates documentation related to help desk support tools and products. + Keeps abreast of the ... resiliency of the world's infrastructure, increased access to energy, resources, and vital services , and made the world a safer, cleaner place. Differentiated by the… more
- System One (Washington, DC)
- …audio and video recording systems and video streaming. + Assist Support Desk operations by responding to client calls, monitoring conference room systems via ... remote desktop software and web cameras and testing video conferences...or other industry specialty areas. + Take ownership of service areas as assigned, creating SOPs, participating in special… more
- Dorman (Colmar, PA)
- …resolve client's requests. + Problem resolution may involve use of diagnostic and Help desk tracking tools, as well as require in-person, hands-on support ... technology offerings. The FSS intern also provides hands on support and deployment services for workstations and desktop software. Primary Duties + Maintains… more