- Synergy ECP (Columbia, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... to users in accessing and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of… more
- Synergy ECP (Columbia, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... to users in accessing and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, including… more
- SHI (Somerset, NJ)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- NANA Regional Corporation (Arlington, VA)
- …deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document notes… more
- Travel + Leisure Co. (Austin, TX)
- …portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation ... and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. **Summary: $20 hr / Full Time / Amazing Team and Meaningful Benefits**… more
- Nuvance Health (Poughkeepsie, NY)
- …and hospital staff. 1.10 Reports system problems to the Hospital Information System (HIS) Help desk . Responsibility II 2. Specimen Processing of all samples ... submitted to laboratory for testing. Provides assistance to all incoming phone calls to the lab. 2.1 Verifies all samples are labeled correctly. 2.2 Verifies all samples are in correct containers/ tubes/ media. 2.3 Receives all samples in LIS. 2.4 Reprints… more
- Mb Solutions, Inc. (Washington, DC)
- …the client/server/storage/network devices, mobile devices, etc. + Shall provide Tier I ( Help Desk ) and II (advanced troubleshooting) problem identification, ... diagnosis and resolution of problem. + Shall provide support for the escalation and communication of status to agency management and internal customers. + Shall provide support for the tracking system and hardware problems and remains involved in the… more
- CACI International (Laurel, MD)
- …Provide assistance to users in accessing and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage the… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …area). + **Certifications: Compliance with DoD 8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk Specialist shall possess the ... Help Desk Specialist Annapolis Junction, MD...DoD 8570.01-M with a minimum certification of IAT Level II ** **_Equal Opportunity Employer, including disability and protected veteran… more
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