• Help Desk Technician (Tier 1)

    Robert Half Technology (Charlotte, NC)
    Description Robert Half is proactively recruiting Help Desk Technicians (Level I) for upcoming contract and contract-to-hire opportunities. These roles are ideal ... account access issues + Escalate complex issues to Tier II /III teams as needed + Document incidents and resolutions...Requirements Qualifications + 1+ year of IT support or help desk experience + Working knowledge of… more
    Robert Half Technology (01/05/26)
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  • Tier 1 Network Monitor/ Help Desk…

    General Dynamics Information Technology (Beale AFB, CA)
    …Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network ... Monitoring/ Help Desk Support Subtasks** The contractor shall **:** + Conduct...hr days) + Minimumofthree(3) years'ofnetworkoperationsexperience + Possess IAT Level II - Security Plus Certification + Demonstrated knowledge of… more
    General Dynamics Information Technology (12/19/25)
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  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
    City of New York (12/19/25)
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  • Help Desk (Tier III)

    Robert Half Technology (Memphis, TN)
    Description The Tier III Help Desk Technician provides advanced technical support for complex IT issues that cannot be resolved by Tier I or Tier II teams. ... complex hardware, software, and network problems. + Collaborate with Tier I and Tier II teams to provide guidance and mentorship. + Perform root cause analysis and… more
    Robert Half Technology (01/06/26)
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  • Help Desk

    Robert Half Technology (Honolulu, HI)
    …end-users with device setup and connectivity. Requirements Qualifications + 1+ year of help desk or technical support experience. + Familiarity with Active ... tickets per day, maintaining high-quality service. + Collaborate with Level II technicians for escalations (primarily VP-level tickets). + Maintain accurate… more
    Robert Half Technology (01/01/26)
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  • Service Desk Team Lead (Secret Clearance)

    Red River (Lexington, MA)
    …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team...in the escalation workflow to troubleshoot and resolve Tier II and higher issues. This position will work onsite… more
    Red River (12/29/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...2 years of experience * Certifications (Required): + IAT II certification - CompTIA (Network+, Security+, or equivalent) +… more
    Black Bear Technology Solutions, LLC (11/21/25)
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  • Service Desk Rep

    Community Health Systems (Franklin, TN)
    …or a related field preferred + 2-4 years of experience in IT support, help desk operations, or technical customer service required + Familiarity with Learning ... **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This role serves… more
    Community Health Systems (12/05/25)
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  • Service Desk Technician

    Parsons Corporation (Colorado Springs, CO)
    …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install,...hire + Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months… more
    Parsons Corporation (11/13/25)
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  • Help Desk System Administrator

    ICF (Reston, VA)
    …+ Bachelor's degree + 7+ years of IT operations experience, including Tier II /Tier III support in a call center or enterprise support environment. + 5+ ... your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape… more
    ICF (01/05/26)
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