- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of service… more
- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials ... system. This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial… more
- ManpowerGroup (Indianapolis, IN)
- …agreed-upon service levels, and aligning business objectives. The Sr. IT Service Desk Manager will create the IT strategy for help desk management ... **We are seeking an experienced Sr. IT Service Desk Manager to join our team....supporting all offices leveraging the ITIL framework for Incident Management, Problem Management, Change Management, Service Request Management,… more
- ARSIEM (Arlington, VA)
- …ARSIEM is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian ... of our Government clients in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems and accounts + Assist new user setup… more
- TekSynap (Springfield, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... incidents are properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance)… more
- NTT DATA North America (Lemont, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois (US-IL), United ... States (US). **Job Summary:** + The Service Desk Supervisor/ Manager will be required to use...Support: Tier I/II + System administration + Contact and incident resolution for hardware, software, and applications. + Minimum… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented **Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will manage ... the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident management, including oversight of… more
- BEAT LLC (San Antonio, TX)
- Job Title: Help Desk Technician Location: Remote Clearance: Must be able to obtain a Public Trust Clearance. Therefore, you must be a US Citizen. Job ... machines, resource groups, Network Security Groups, Azure Load Balancers, Azure Traffic Manager , Azure Backup, and Azure Files. + Issue Resolution: Troubleshoot and… more