- Stanford Health Care (Palo Alto, CA)
- …support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity ... do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a pure leadership role responsible for ensuring the overall quality and performance of the Tier 1 service desk team ... to maintain seamless operations. -Analyze call volume trends and help fill heat maps to optimize staffing and coverage....Requirements -2+ years of experience in a management, team lead , or supervisor role within a service desk… more
- TekSynap (Glynco, GA)
- …Science, Business Administration, ora relatedfield. + At least10years ofdetailedexperience inexperience in Help Desk / Service Desk , coupled with five ... dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier...IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support for… more
- HealthFitness (Cambridge, MA)
- …opportunities. **About the role** Harvard Recreation, proudly managed by HealthFitness, is seeking a ** Lead Front Desk Attendant** to join the team on campus in ... work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
- Red River (Lexington, MA)
- …a Team Lead with an active Secret clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...a team within the Service Desk and managing the day-to-day functions, including scheduling and… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...high-level customer service and quick resolution. (50%) Takes the lead and/or assists IT Management with the completion of… more
- TISTA Science and Technology (MD)
- …years of experience working in a customer-facing technical support role, including Service Desk / Help Desk /Desktop support. + Familiarity with both Windows ... Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, providing hands-on… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …social service workers as needed. + May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit ... but are not limited to the following: + Provides lead direction and/or training to a unit of specialists...case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Perform initial candidate interview for technicians applying for team lead and trainer positions when/if applicable. * Resolving higher… more