- Nuvance Health (Danbury, CT)
- …service skill. 6+ months' experience in a customer service position; previous help desk experience is highly desirable. * Excellent interpersonal skills, ... for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first... Analyst I's primary function is to provide first level customer support to Nuvance Health users, including medical… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... supported technologies. + Escalate more complex technical issues to senior- level technicians. + Work under the direction of the...3 to 5 years in IT support or related help desk environments * Education: High School… more
- BAE Systems (Washington, DC)
- …or a related field (or equivalent experience) + 8 years of experience in IT support, help desk , or service desk roles, with a focus on remote end-user ... non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Enterprise Service Desk Analyst** **117747BR**… more
- O'Neal Industries, Inc. (Exton, PA)
- Description Position Summary: Manage help desk calls and provide end user support. Support computer desktop environment by analyzing requirements, resolving ... satisfaction + Record and update all helpdesk calls using ticketing software + Provide level 2 PC & network support + Support Microsoft office/Outlook, and all other… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Tier II candidate will escalate to the eBusiness team for a more detailed level of support. The Tier II will consult with appropriate manufacturers where required in… more
- Koniag Government Services (Baltimore, MD)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2). + Follow-up with customers, vendors, or SSA components, as required,… more
- CVS Health (Chicago, IL)
- …**Required Qualifications** + Minimum of 3 years of experience in an IT Service Desk , Application Support, or similar operational environment. + Minimum of 1 year of ... (EHR) like Epic, Cerner, or relevant clinical systems). + Expert- level knowledge of IT Service Management (ITSM) principles and...financial wellness of our colleagues and their families to help them be the healthiest they can be. In… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician hours: 1400-2200 days: Sun-Thur **Essential Job ... **Req ID:** RQ210508 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more
- TEKsystems (Bartlesville, OK)
- …* Create and maintain user support documentation, including Knowledge Base articles and FAQs. Skills Help desk , Help desk support, Service desk , ... Active directory, Windows 10, Phone support Top Skills Details Help desk , Help desk ...support documentation, including Knowledge Base articles and FAQs. Experience Level Intermediate Level Job Type & Location… more
- Lake Sunapee VNA (New London, NH)
- …of our culture and everything we do. These values are personified by the Front Desk Assistant of Lake Sunapee Region VNA & Hospice. The Front Desk Assistant ... and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers… more