- Westat (Gaithersburg, MD)
- **28901BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:** Westat is seeking Help Desk Agents who will be ... up on unresolved issues in a timely manner. **The Help Desk Agent shift is 9:00 am...in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification. * Experience with Microsoft… more
- Koniag Government Services (Huntsville, AL)
- …Duties may include, but are not limited to:** The Tier 1 Help Desk Analyst will be responsible for providing first- level technical support to end-users ... Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support KMS and… more
- Concentrix (Austin, TX)
- …Job Description The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select ... Maintain broad knowledge of client products and/or service + Act as a help desk for any escalated high- level users including advertisers, sellers and public… more
- TEKsystems (Nashville, TN)
- …and customer service skills. - Proficient in typing and phone-based support. Skills Help desk support, Help desk , Troubleshooting, Windows ... and delivering exceptional customer service. Key Responsibilities - Provide first- level support by responding to inquiries via phone, email,..., Customer service, Active directory, Support Top Skills Details Help desk support, Help … more
- TekSynap (Washington, DC)
- …LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of ... NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool...customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
- Sargent & Lundy (Chicago, IL)
- …to enhance our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for overseeing daily operations of the ... IT Help Desk team to ensure timely and...IT Help Desk team to ensure timely and effective resolution of...trends. Customer Service & Communication + Ensure a high level of customer satisfaction by fostering a customer-first culture.… more
- ATS Automation (Indianapolis, IN)
- …industrial equipment at customer sites across the US and Canada. + Provide remote technical support ( Help Desk Level 1 & 2) via phone and online platforms. + ... Use internalFUSIONsoftware to manage service tickets and documentation. + Execute service visits based on instructions from the Service Planner; create work reports and update records. + Diagnose equipment issues and clearly communicate solutions to customers.… more
- TEKsystems (Nashville, TN)
- Position Title: Help Desk Analyst Department: Information Technology Services - Technical Support Service Center (TSSC) Location: Nashville, TN Environment: 24/7 ... dynamic technical support team where your role as a Help Desk Analyst will be critical in...professional support to end users. Key Responsibilities + Deliver first- level technical support via phone, email, voicemail, and callbacks.… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You'll also...applications. + Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced… more