- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... **Req ID:** RQ208300 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on...**Required Skills and Experience** + Current DoD 8570 IAT Level II certification (eg, Security+ CE) is mandatory. +… more
- Sanford Health (Sioux Falls, SD)
- …and increases according to years of applicable experience. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for ... all Sanford Health patients and employees. The help desk is here to serve and...knowledge resources for troubleshooting and escalate unresolved issues to next- level support. Technicians will identify and suggest possible improvements… more
- TEKsystems (Fountain Valley, CA)
- …triage, escalation, documentation, communication, and tracking of issues and systems events. Skills help desk , service desk , troubleshooting, windows 10 Top ... best handle on an issue in terms of the level of scope because of the monitoring of end-user...Skills Details help desk ,service desk ,troubleshooting,windows 10 Additional Skills & Qualifications… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Omaha, NE)
- About the Role We are seeking a Help Desk Technician to provide technical support and assistance to end users. This role is responsible for troubleshooting ... understanding of IT systems. Key Responsibilities + Respond to help desk requests via phone, email, or...in the ticketing system. + Escalate complex problems to higher- level support when necessary. + Provide guidance and training… more
- City of New York (New York, NY)
- …to services through the program. Position Summary: The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Reporting to the ... Help desk supervisor, the ...Help desk supervisor, the Help Desk ...described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more