- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... **Req ID:** RQ211133 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the...+ Work with IT Security team to ensure high level of security for all applications, hardware and phones. + ... and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters...communication skills, both written and verbal + Displays a high- level of enthusiasm for work, professional conduct, ethics, works… more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... **Req ID:** RQ208300 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on...**Required Skills and Experience** + Current DoD 8570 IAT Level II certification (eg, Security+ CE) is mandatory. +… more
- Sanford Health (Sioux Falls, SD)
- …and increases according to years of applicable experience. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for ... all Sanford Health patients and employees. The help desk is here to serve and...knowledge resources for troubleshooting and escalate unresolved issues to next- level support. Technicians will identify and suggest possible improvements… more
- TEKsystems (Fountain Valley, CA)
- …triage, escalation, documentation, communication, and tracking of issues and systems events. Skills help desk , service desk , troubleshooting, windows 10 Top ... best handle on an issue in terms of the level of scope because of the monitoring of end-user...Skills Details help desk ,service desk ,troubleshooting,windows 10 Additional Skills & Qualifications… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more