- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Custom Computer Specialists (East Lyme, CT)
- Level 1 Help Desk Support Technician Location East Lyme, CT Company Order Number 2936 # of openings 1 Apply Now ... our goal is to make technology easy and to help our clients use it as effectively as possible....is looking to hire a Helpdesk Support Technician - Level I to be an integral part of our… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- General Dynamics Information Technology (Quantico, VA)
- …drive for innovation to GDIT. Our ** Help Desk Analyst Tier 1 ** must have: + **Security Clearance Level :** Active Secret clearance. + **Required ... **Req ID:** RQ211235 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 1 **… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... services to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to...Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1 -2 support to customer's end-users. This position will ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 ... Analyst will troubleshoot, diagnose and resolve or escalate Level 1 -2 incidents received as necessary. What… more
- TEKsystems (Sierra Vista, AZ)
- Top Skills - Must Haves + Help desk support + Troubleshooting + Customer service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing ... clearance for this role. + ~0- 6 months of help desk support experience or customer service...well with both internal and external individuals, a high level of customer service is mandatory + Experience with… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more