- Terumo Neuro (Aliso Viejo, CA)
- …+ Lead the process to triage, assign and escalate tickets through the IT help desk ticketing system. + Lead in maintaining the IT hardware inventory ... related field. 2. Minimum of two (2) years of experience in working within an IT help desk , support, or customer service role in an enterprise level … more
- CACI International (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... System Administrator to join our team. **Responsibilities:** As a Mid- Level Linux Infrastructure Engineer with Networking Experience, you will...in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier… more
- Military Sealift Command (Naval Base, VA)
- …responds appropriately. IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who ... public sector demonstrating the following four competencies, as defined: 1 . Attention to Detail - Is thorough when performing...frequency and solutions necessary to correct problems and improve help desk operational procedures. For GS-14: In… more
- Military Sealift Command (Naval Base, VA)
- …responds appropriately. IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who ... public sector demonstrating the following four competencies, as defined: 1 . Attention to Detail - Is thorough when performing...frequency and solutions necessary to correct problems and improve help desk operational procedures. For GS-14: In… more
- ChenMed (Houston, TX)
- …and/or senior level technicians. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides level 1 -2 technical support in a professional manner to customers ... our team. The Associate Field Support Technician assists higher level technicians on routine activities relating to network monitoring,...and engineering staff. + Responds to escalated request from help desk for issues related to computers,… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... database reporting skills using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This role will involve troubleshooting a… more
- Lake Erie College of Osteopathic Medicine (Erie, PA)
- …or update technical documentation for systems, applications, and security processes. + Provide Tier 1 assistance for Help Desk issues and escalate incidents ... Cybersecurity Intern Overview Date Posted: 1 /12/2026 Location: Erie Address: 1858 West Grandview Boulevard...software, or vulnerability scanning tools . + Experience with help desk or technical support environments PHYSICAL… more
- The Joint Commission (Oak Brook, IL)
- …with a focus on web application support preferred: Salesforce or Remedy Help Desk Ticketing System a plus. 1 . Strong written skills. Minimum 3 years' ... achieving high overall customer satisfaction. **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1 . Provides senior level support for customers on… more
- FGS, LLC (Macdill AFB, FL)
- …documentation, standard operating procedures, and desktop procedures. + Contractor shall provide help desk services on a professional basis and clearly explain ... Friday (excluding Federal Holidays). **Required Qualifications** + DoD IAT Level 1 or above (or SEC+); CISCO...+ 8+ years' experience in service IT MOS and help desk functions (performing and leading), managing… more
- Military Sealift Command (Naval Base, VA)
- …responds appropriately. IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who ... public sector demonstrating the following four competencies, as defined: 1 . Attention to Detail - Is thorough when performing...frequency and solutions necessary to correct problems and improve help desk operational procedures. In addition to… more