- Robert Half Technology (Ledyard, CT)
- … technical staff for advanced support. Requirements * Minimum of 3-5 years of experience in Help Desk Level 2 Technical Support * Proficiency in ... Description Role Overview We are seeking an experienced Level 2 Technical Support Specialist to...software, and network systems. * Prioritize and manage service desk tickets to ensure prompt resolution of technical problems.… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess the following capabilities: + Five ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...support + Receive, triage and route tickets to Tier 2 Help Desk according +… more
- The Boeing Company (El Segundo, CA)
- …is currently hiring for level 2 . **Position Responsibilities:** + Manage Help Desk tickets in a timely and organized manner using Service Now ticketing ... 2 + years of experience working in a help desk role + Proficiency with Dell...well as market and business considerations. Summary Pay Range: Level 2 : $29.82-$43.87 Applications for this position… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist...join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex ... issues and ensuring a high level of customer satisfaction. This role requires advanced technical...Well-being programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking ... Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or...for a Tier 2 - Help Desk Technician who also knows VTC… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS PASS ... and reporting. + Able to support schedule flexibility if needed in support of help desk operations work schedule. Client Security Requirements + Must be able… more
- LA Care Health Plan (Los Angeles, CA)
- …established monthly performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key ... for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as... 2 years of experience in Call Center Help desk , configuring & administering networked computer… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- SAIC (San Diego, CA)
- …experience. + Must be a US Citizen. + Must have an Active Secret Clearance to start. + 2 + years of help desk experience. + 1+ year in a leadership role, ... SAIC is seeking an experienced and dynamic **Tier 1 Help Desk Lead (TSS C4I Help...stakeholders, refine support processes, and ensure compliance with service level agreements (SLAs) in alignment with mission-critical objectives. This… more