- TEKsystems (Los Angeles, CA)
- …their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly ... hardware, printers, mobile devices, telephones, and basic network access. 2 . Monitor incident queue dashboard and resolve all assigned...of 25‐35 incidents per day. 4. Escalate incidents to Level II or appropriate support teams when needed. 5.… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. ... the correct technical teams. This role requires a high level of technical aptitude, communication skills, and multitasking ability,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... the correct technical teams. This role requires a high level of technical aptitude, communication skills, and multitasking ability,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- Northrop Grumman (Clearfield, UT)
- …basic PC setups. + Acts as the 3rd tier of redundancy/support for manning of a help desk phone queue. + Instructs and assists users in the use of personal ... solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated,… more
- Rocket Software (Rogers, AR)
- …to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + Provide level 2 support to Rocketeers working to resolve more complex issues. + ... as the primary escalation point for Associate IT Service Desk Specialists, IT Service Desk Specialists and...powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our… more
- TekSynap (Springfield, VA)
- …to the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to perform the following additional duties: ... **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports...In Person + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift… more
- Adecco US, Inc. (Johnson City, TN)
- …Microsoft Certification in Server 2012 or higher or proficient knowledge in these OS's. + 2 + years IT Help Desk experience **Years and Type of Experience:** ... 8am - 5pm, Monday-Friday **Job Description:** Customer service-oriented IT Help Desk Technician will provide user support...position should be able to take care of first level application and website support and questions. **Education:** +… more
- COMSO, Inc (San Antonio, TX)
- …for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem ... operating systems enhancements to improve reliability and performance. The Level 2 Systems Administrator shall possess the...accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 … more
- Synergy ECP (Columbia, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- COMSO, Inc (Fort Meade, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem ... Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level I certification, and Computing Environment (CE) Certification. The...accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 … more
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