- NANA Regional Corporation (Honolulu, HI)
- …PowerPoint, Excel, and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, ... ASE is looking for a Help Desk Technician to work in...during travel. The technician also supports distinguished visitors and command- level special events and also manages communications for significant… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...technology, or closely related field; OR, + (B) Two ( 2 ) years paid full-time or its part-time equivalent experience… more
- Watershed Security (Dahlgren, VA)
- …Security+CE, SSCP + 2 years of professional experience in Industry, Federal or DoD Help Desk Support + Clearance Level : Active Secret Clearance or higher ... Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare...Naval Surface Warfare Center Dahlgren, VA. Must have Two ( 2 ) years of professional experience in Industry, Federal or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a ... **Req ID:** RQ198789 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI...Help Desk Technician with GDIT. A career in… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …GSEC, SSCP, etc.). + Two ( 2 +) years or more of directly related help desk /service desk experience. + Experience providing Tier I technical support. ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier I) to join...Job Responsibilities: + Respond to user inquiries and provide first- level technical support for hardware, software, and network issues.… more
- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...support a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1… more
- Robert Half Technology (Los Angeles, CA)
- …required. Requirements * Minimum of 2 years of experience in a Help Desk environment, handling 25-35 incidents daily. * Proficiency in troubleshooting ... Description We are looking for a dedicated Help Desk Analyst I to join...- Saturday 8am - 5pm Pacific Time + Week 2 : Wednesday - Saturday 8am - 5pm Pacific Time… more