- KidsPeace Childrens Hospital (Bethlehem, PA)
- …requests from the user community at all KidsHaven locations. Coordinate issues with Help Desk personnel and works closely with Systems and Network ... organization's computer users to determine hardware/software problems. + Provide level 1 and level 2 ...support to employees of KidsHaven by working with the Help Desk ticketing system and monitoring IThelp… more
- Koniag Government Services (Chantilly, VA)
- …knowledge of computer systems, networks, and enterprise applications + Experience with help desk ticketing systems and support metrics + Excellent verbal ... and mentor a team of technical support staff providing first- level and second- level technical support + Monitor...government contracting environments + Knowledge of call center or help desk management software + Knowledge of… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... Information Technology, or a closely related field and two ( 2 ) years of paid experience in the installation, configuration,...successfully completed. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where… more
- Insight Global (Los Angeles, CA)
- …status/resolution information in ticketing database * Ensure SLAs are met by reviewing the Help Desk inbox and tickets * Escalate issues and collaborate with the ... appropriate IT teams to find resolutions * Update Help Desk knowledge base with accurate and...Android and Apple iOS software issues * Maintain expert level knowledge of the platform's operating systems, standard applications,… more
- Hormel Foods (Austin, MN)
- …high school technical education or 2 years' relevant experience in a Service Desk / Help Desk environment. + Successful completion of at least one formal ... United States for any employer.** **RESPONSIBILITIES:** + Provides initial Level II call support for the Service Desk... Level II call support for the Service Desk including monitoring of workflow and proper incident escalation.… more
- STG International (Kingston, NY)
- …the patient. + Perform phlebotomy-related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the ... maintain the supply inventory and cleanliness of the front desk and phlebotomy area. + Perform non-phlebotomy-related administrative and...Skills REQUIRED EXPERIENCE AND SKILLS : + Prefer two ( 2 ) years of current clinical experience working in a… more
- STG International (Watertown, NY)
- …the patient. * Perform phlebotomy-related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the ... procedures; maintain the supply inventory and cleanliness of the front desk and phlebotomy area. * Perform non-phlebotomy-related administrative and clerical support… more
- Leidos (Fort Belvoir, VA)
- … Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the ... teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate communication… more
- Penn Medicine (Plainsboro, NJ)
- …Coding certificate (Preferred) Education or Equivalent Experience: + HS Diploma/GED and 2 + years Two years of medical receptionist/front desk experience ... Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders… more
- STG International (Sandpoint, ID)
- …the patient. + Perform phlebotomy-related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the ... procedures; maintain the supply inventory and cleanliness of the front desk and phlebotomy area. + Perform non-phlebotomy-related administrative and clerical support… more