- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...Desired Skills You'll Bring:** + Expertise to adjudicate Tier 2 level inquiries + Efficiency in one… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Robert Half Technology (Memphis, TN)
- …This position serves as the highest level of escalation within the help desk and works closely with system administrators, network engineers, and other ... Description The Tier III Help Desk Support role is responsible...as the final escalation point for technical issues, providing expert- level support for hardware, software, network, and security-related problems.… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk / Help Desk Job Description + Mid Level : Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... 2 + years of experience working in a service desk or customer service environment Minimum 1 year technical...Mac OS Bachelor's or Associates degree in Information Skills Help desk , Windows 10, Active directory, remedy,… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position, the Specialist ... Responsibilities include but are not limited to: - Perform high- level triage of computer and applications related problems to...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist, you possess and apply...least a portion of the experience within the last 2 years or a Bachelor's Degree in an area related ... quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment....infrastructure to our clients. + Why ENS? + Free Platinum- Level Medical/Dental/Vision coverage, 100% paid for by ENS +… more
- Care Initiatives (West Des Moines, IA)
- Care Initiatives is seeking an IT Help Desk Technician to join our team! As the largest single operator of quality nursing homes in Iowa, Care Initiatives has ... at every stage of the healthcare journey. The IT Help Desk Technician is a full-time position...Technician is a full-time position that is a great entry- level opportunity for someone with exceptional customer service &… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more