- Paladin Technologies (Minneapolis, MN)
- …communications. + 2 + years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications + Detail oriented, organized, ... and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper...proper routing and resolution of issues. + Escalation to level 2 or 3 staff as situations… more
- ATS Automation (Indianapolis, IN)
- …sites across the US and Canada. + Provide remote technical support ( Help Desk Level 1 & 2 ) via phone and online platforms. + Use internalFUSIONsoftware ... to manage service tickets and documentation. + Execute service visits based on instructions from the Service Planner; create work reports and update records. + Diagnose equipment issues and clearly communicate solutions to customers. + Provide expert support… more
- NCR Atleos (Frisco, TX)
- …in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces(R) list. ** Help Desk Representative III** **Location** : Frisco, Texas (In-office ... cash. We are where cash meets commerce. As a ** Help Desk Representative III** , you will...liaison between customers, service vendors, and internal teams, providing expert- level troubleshooting and guidance in a fast-paced, 24/7 environment.… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... one-on-one and group training on DAI procedures, both in-person and virtually. 2 . **System Coordination and Communication:** - Serve as the primary contact for… more
- Daisy Brand (Casa Grande, AZ)
- Help Desk Analyst Job Details Job...Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician. Primarily, the ... deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported...annually. Daisy Sour Cream represents 1 out of every 2 sour cream purchases in the United States and… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- Marriott (Arlington, VA)
- …school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2 -year degree from an accredited university ... Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Leidos (Shaw AFB, SC)
- …Security+ CE) or higher. + JWICS VTC scheduling experience. + Professional IT and/or Help Desk experience. + Experience with Microsoft Office 365, Teams, Power ... Qualifications:** + Experience with ticketing systems, ServiceNow, Remedy, SolorWinds Web Help Desk , etc. + Computing Environment certifications/certificates of… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... **Req ID:** RQ208440 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more