- Amazon (New York, NY)
- …programs, to product and campaign strategy sessions, to technical troubleshooting. We help our customers understand how to integrate our technology into their ... able to execute at both a tactical and strategic level to drive customer satisfaction. Key job responsibilities -...You lead the frontline team tasked with enabling trading desk customers to be successful in using the Amazon… more
- IQVIA (Wayne, PA)
- …requests as needed + Coordinate the implementation and review of the data changes Help desk support (10%) + Review helpdesk tickets that get escalated from ... user guides + Investigate issues and manage them through to resolution + Provide peer- level training, mentoring of new hires and Jr. PM Staff, and give formal… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...+ At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be a… more
- Google (Pflugerville, TX)
- …IT equipment or in a similar role (eg Systems Administration, Network Deployment Engineer, Help Desk Technician, etc). + Experience working within a data center ... with assembly of mechanical or electrical systems, or performing component- level repairs and troubleshooting on technical equipment. + Experience diagnosing… more
- TEKsystems (Columbia, SC)
- …quality and production standards. *10% Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines ... Education: High School Diploma or equivalent Required Work Experience: 2 years of customer service experience including 1 year...OR Bachelor's Degree in lieu of work experience. Experience Level Entry Level Pay and Benefits The… more
- Covenant Health Inc. (Knoxville, TN)
- …unexpected telephone downtime and/or power outage, opens an urgent ticket with the Covenant Help Desk to implement Crisis Link and WiFi phones and immediately ... of Covenant Health for a continued, and often, higher level of patient care. This position is responsible for...by the issuing authority. Minimum Experience: Minimum of two ( 2 ) years in a health related field is required.… more
- BJC HealthCare (Shiloh, IL)
- …a Full Time experienced Patient Access Rep I! **Additional Preferred Requirements** + Front desk checking in and out at the Siteman location. + 8:30-5 Pm Monday - ... entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection.… more
- Carnival Cruise Line (Miami, FL)
- …job evaluations, and compensation best practice. + **Communication** + Support and help lead Compensation projects on behalf of the Operating Unit and ensure ... and actions that support this. + Lead, manage and support professional level employees carrying out line management responsibilities including regular 1- 2 -1… more
- TekSynap (Ashburn, VA)
- …stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that all incidents are properly resolved ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load… more
- NTT America, Inc. (Southfield, MI)
- …to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and ... requests with a high level of complexity. The Application Managed Services Engineer (L4)...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise… more