- State of Indiana (Indianapolis, IN)
- IT Help Desk Associate Date Posted: Oct...as requested. + Direct unresolved issues to the next level support. The job description is not designed to ... agencies achieve business objectives and innovation. Role Overview: The Help Desk Associate provides customer service support...(similar to 401(k) plan) with employer match + Two ( 2 ) fully-funded pension plan options + A robust, comprehensive… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1- 2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist, you possess and apply...least a portion of the experience within the last 2 years or a Bachelor's Degree in an area related ... quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment....infrastructure to our clients. + Why ENS? + Free Platinum- Level Medical/Dental/Vision coverage, 100% paid for by ENS +… more
- Stanford University (Stanford, CA)
- Library Welcome Desk Attendant (Portal Monitor) **University Libraries, Stanford, California, United States** Library Post Date Oct 03, 2025 Requisition # 107445 ... CV. Stanford Libraries is seeking a part-time Library Welcome Desk Attendant (Portal Monitor) to join Access Services Team...staff member to prioritize tasks or ask for additional help . Event management is an important aspect of the… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on **Service Desk Technician** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT** + monitors vital servers for possible ... assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier III personnel....2 -5 years of directly related experience in Service Desk administration and analysis. + Security+ CE Certification required;… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on various networks. + Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of ... At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today...2 -5 years of directly related experience in Service Desk administration and analysis. + Security+ CE Certification required;… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Leidos (Washington, DC)
- **Description** Leidos is looking to hire a Help Desk Supervisor/Sr. User Trainer to work at the Office of the Pardon Attorney in Washington, DC. We are looking ... learn new data management systems in order to provide high‐ level support, as well as day‐to‐day management in conjunction...provided by the Office of the Pardon Attorney to help support their mission. If this type of challenging… more