• Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
    City of New York (08/01/25)
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  • Tier 1, IT Help Desk Support

    Centre Technologies (Dallas, TX)
    …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more
    Centre Technologies (08/20/25)
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  • IT Service Desk Analyst

    Marex (Chicago, IL)
    …asset managers. With more than 35 offices around the globe, and over 2 ,300 dedicated people enabling access to exchanges and technology-powered services. For more ... Purpose of Role: Marex is seeking an IT Service Desk Analyst who will sit on the US IT...and maintain new technologies and identify how they can help the company + Ensure technical skills are kept… more
    Marex (10/15/25)
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  • IT Service Desk Support Staff I

    Terracon (Olathe, KS)
    …escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user ... calls, emails, and chat sent to the IT Service Desk system as the first level of...High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree… more
    Terracon (09/25/25)
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  • Help Desk Technician

    Koniag Government Services (Durham, NC)
    …and determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2 ). + Follow-up with customers, vendors, or SSA components, as ... convey information clearly and effectively + Must live within 2 hours travel of the designated call center for...Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type**… more
    Koniag Government Services (10/07/25)
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  • IT Help Desk Associate

    State of Indiana (Indianapolis, IN)
    IT Help Desk Associate Date Posted: Oct...as requested. + Directs unresolved issues to the next level of support. Salary Statement: The salary for this ... as requested. + Directs unresolved issues to the next level support. The job description is not designed to...(similar to 401(k) plan) with employer match + Two ( 2 ) fully-funded pension plan options + A robust, comprehensive… more
    State of Indiana (10/14/25)
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  • Help Desk Analyst / System…

    System One (Jersey City, NJ)
    …across IT support operations. Responsibilities + Provide system administration, troubleshooting, and Help Desk support for local and remote users; maintain user ... + Handle SharePoint file management and access permissions; resolve Level 1-3 technical issues via the ticketing system, ensuring...Technology, or a related field (or equivalent experience). + 2 + years of IT experience as a Support Analyst… more
    System One (10/08/25)
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  • Service Desk Analyst II

    SHI (Austin, TX)
    …offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
    SHI (08/08/25)
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  • Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. + Document, track, and… more
    NANA Regional Corporation (09/11/25)
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