- Staffing Solutions Organization (Augusta, ME)
- …workforce, which is a reflection of our clients and the people they serve. **Pharmacy Help Desk Associate - MaineCare in Augusta, ME** **Position Duties** : + ... practices to perform complex, varied office support tasks, and 2 ) the ability to use independent decision-making on the...to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma ... to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT...2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to prioritize and coordinate… more
- PulteGroup (Tempe, AZ)
- …equivalent experience and minimum 4-6 years prior relevant experience in IT support or service desk roles with at least 2 years in a leadership position. + ... issues.* Responds to after-hours and weekend critical escalations, when necessary. Career Level (M3) Organizational Impact: + Manages a team with focus on policy… more
- Trinity Health (Livonia, MI)
- …and efficiently within a specific timeframe in order to provide a defined level of service and availability to the customer. Provides initial support or escalates ... during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- SHI (Somerset, NJ)
- …experience required. * 2 + years of experience working in a Service Desk environment - preferably with a global organization. * Excellent working knowledge of ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- TEKsystems (Neenah, WI)
- …operating procedures (SOPs) to resolve known issues efficiently. + Escalate complex issues to Level 2 or Level 3 support when necessary. + Troubleshoot ... in a fast-paced environment. Key Responsibilities: + Deliver outstanding Level 1 technical support and customer service to end...office users as needed. Top Skills & Technologies: + Help Desk & Service Desk … more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- Rocket Software (Helena, MT)
- …while taking appropriate actions to address any discrepancies. **Required Qualifications:** + At least 2 years of experience in Deal Desk , Deal Review or similar ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales… more