- Excellus BlueCross BlueShield (Rochester, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... assigned to non-care managers are monitored by the care manager + The care manager provides feedback...+ Performs intake assessment and triages functions for each call to appropriate + UM/BH/MCM/Quality service area. Provides preliminary… more
- Samaritas (Monroe, MI)
- …not, we'll teach you what you need to know. Let's set you up with a call with our property manager ! Welcome to Samaritas Nation! Samaritas is a Michigan-based ... our MONROE Affordable Housing Offices, assisting our P roperty Manager . You'll be the first face seen at the...You'll be the first face seen at the front desk . Some of your duties will be answering calls,… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- LifeCenter Northwest (Bellevue, WA)
- …department to resolve issues. + Documents resolutions for future reference via help desk ticketing system. + Performs hardware installations, maintenance, and ... The Desktop Support Specialist under the direction of the Manager , IT Infrastructure, provides support to staff on all...be substituted for academic requirements. + Two years network administration/ help desk experience is required. + This… more
- Colorado State University (Fort Collins, CO)
- …and updates to our collection of managed computers (to eliminate the substantial effort from our help desk team) + Act as the primary point of contact for any ... + Implement further controls on macOS and iOS devices, standardizing our process with the help desk . + Convert control of CVMBS -owned Windows devices from SCCM… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + ... policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise management of… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... training and supervises daily operations. + Oversees Data Center Manager as well as team of Data Center Technicians...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- Packing Corp of America (Counce, TN)
- …connect, collect, and deliver data from operation control systems. Experience investigating and resolving help desk service requests and using help desk ... external end-users to support and maintain end-user computing needs. Report to the Manager of Information Services. The facility operates 24/7; rotational call … more
- Thrive Communities (Walnut, CA)
- …other laws pertaining to apartments. + Answers incoming phone calls and handles each call accordingly, whether it is a prospect call , irate resident, service ... request, etc. Transfers calls to assistant manager or Community Manager when appropriate. +...or another position within Thrive, we would love to help you find the right role in our organization.… more
- Caris Life Sciences (Irving, TX)
- …performance, security, and usability. The Client Platform Engineer will help drive cloud-first initiatives, modern endpoint management, and automation in ... platforms such as Microsoft Intune, Windows Autopilot, JAMF Pro, Apple Business Manager , and related configuration management tooling. + Assist in the development… more