- Covenant Health Inc. (Knoxville, TN)
- …unexpected telephone downtime and/or power outage, opens an urgent ticket with the Covenant Help Desk to implement Crisis Link and WiFi phones and immediately ... in a timely manner. This position reports directly to the Call Center Manager . Recruiter: Suzie McGuinn || ###@covhlth.com Responsibilities + Coordinates and… more
- Sarasota County Government (Sarasota, FL)
- …department. This internship offers the opportunity to gain additional experience in Help Desk , Desktop Support and Endpoint Management. Additionally, other ... interns, mentors, and Sarasota County team members. Department Responsibilities: + Shadow of Help Desk personnel to learn and document how staff triage initial… more
- Entre Technology Services (Spokane, WA)
- …*Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job ... solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small...of systems. Assists users with questions or problems. May help perform system backups and recovery and install new… more
- ChenMed (Houston, TX)
- …to our development and engineering staff. + Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and ... when using proprietary software. + Provides afterhours, weekend and/or on- call support to both Chen Medical Centers and JenCare...N+ preferred, additional Certifications a plus + Prior IT Help Desk or Desktop Support experience required… more
- Bassett Healthcare (Hamilton, NY)
- …and submits to supervisor for approval, rearranging as staff request days off or call in sick. + May help to prepare presentations, including PowerPoint, excel, ... greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted...trainer for incoming new staff in all reception and call handling functions, and or provides orientation as requested… more
- Mass Markets (Killeen, TX)
- …in afast-paced, dynamic environment Preferred (Not Required) + 1+ year incustomer service, call center, help desk , technical support, inside sales, or ... business services companies in the USA, with a strong call center footprint and operations that extend across multiple...+ Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by… more
- WellSpan Health (Lancaster, PA)
- …need to be downloaded/printed and filled out for the audiologist + Call patients at the request of the Audiologists (relay answers/information, schedule ... appointments, front desk pick-up) + Appointment confirmation calls for hearing aid...all audiology paperwork into the patient's chart via Media Manager **Common Expectations:** + Maintains established policies and procedures,… more
- SOS International LLC (Pearl Harbor, HI)
- …network solutions. + Experienced with implementing/supporting Unified Communications (UC) (eg, VoIP, Call Manager , dVTC). + Able to support 24/7 operations ... Forcepoint, Juniper and/or Palo Alto technologies a plus. + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). + Awareness of C2 applications.… more
- ChenMed (Miami, FL)
- …team required + A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred + At ... standard operating procedures and knowledge bases. + Participate in the IT Operations on- call support rotation. + Ensures that a remarkable level of customer service… more
- TEKsystems (Carrollton, TX)
- …to printers. We call it a sys admin but more of a tier 2 or 3 help desk role. We use google workspace shop. They make key fobs. They put into google and ... technologies in the field of IT Participate in an on- call rotation for after-hours support and incident response On-site...Mac teams. Windows is 70%. We use Jira service manager . That's where our ticketing and project management. We… more
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