- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …responsible tor supervising the day-to-day operations of the Help Desk and providing high-level technical customer support service to CFU subscribers of ... Help Desk . Responsible for high level support of daily communication operations calls. Provides...Participates in planning and coordination meetings that may involve Help Desk support responsibilities. +… more
- TEKsystems (Milford, CT)
- …* Collaborate with a team of engineers and contribute to a strong, friendly team culture Skills Help desk support , Help desk , IT Support , ... 10, Windows, Service desk Top Skills Details Help desk support , Help...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- ManTech (Washington, DC)
- …the productivity of federal personnel. Manages and supervises the overall functioning of the help desk operations . Direct and supervise staff providing call ... center support , service desk support , and switchboard ...center support , service desk support , and switchboard operations support ....but are not limited to:** + Oversee the daily operations of the help desk … more
- TEKsystems (Kansas City, MO)
- …job knowledge by participating in educational opportunities and maintaining personal networks Skills Help desk support , Service desk , Customer service, ... desk , Active directory Top Skills Details Help desk support ,Service desk...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional… more
- City of New York (New York, NY)
- …service, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations ... for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director....partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support ,IT Help Desk **Certifications:** ... differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support ...desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. + Experience… more