- M. C. Dean (Warrenton, VA)
- …technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We… more
- TekSynap (Denver, CO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to: + Uses automated information systems to ... code and may prioritize for proper action. + Resolvesproblems orcontactsmore senior technicalsupportas necessary. + Supports users by fulfilling individual requests… more
- Robert Half Technology (Yountville, CA)
- Description We are looking for an experienced Help Desk Analyst II to provide Tier 2 technical support at our site in Yountville, California. This contract ... with onsite employees and escalate complex technical issues to senior IT leadership as needed. * Assist in improving...with tools such as Active Directory, Windows 10, service desk systems, and point-of-sale devices. Technology Doesn't Change the… more
- SitusAMC (Plymouth Meeting, PA)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, including all… more
- NTT DATA North America (Lemont, IL)
- …and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States (US). ... **Job Summary:** + The Service Desk Supervisor/Manager will be required to use ITIL as...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will serve as the first point of contact for technical support, ... within the helpdesk ticketing system. * Escalate complex technical problems to senior support staff when necessary. * Manage user accounts by handling provisioning… more
- Amazon (San Francisco, CA)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Technical Account Manager (TAM) for the Supply Desk team. In this role, you will partner with...best practices. - Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage… more
- Katmai (Orlando, FL)
- …hours as needed to complete assignment. This position requires shiftwork to provide help desk coverage to Navy customers. **COMPENSATION & BENEFITS PACKAGE** + ... recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training for other… more