- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of… more
- Marriott (Tucson, AZ)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... - $69,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (New York, NY)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Redmond, WA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Los Angeles, CA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also...detail oriented, friendly support and training. * Maintain detailed service tickets and IT documentation using ITSM tools. *… more
- Robert Half Technology (Milwaukie, OR)
- Description We are looking for an experienced Help Desk Manager to lead and enhance the performance of our IT support team in Milwaukie, Oregon. This role ... experience in helpdesk or IT management roles. + Proficiency in managing service desk operations and ticketing systems. + Strong expertise in deskside support… more
- EPS Corporation (Dahlgren, VA)
- …EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer service in support ... Customer Technical Support Specialist ( Help Desk ) - (756) Share this...service requests, and problem resolutions accurately within the help desk system. + Escalate complex issues… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit...degree. + Three to five years experience in a Help Desk , Service Desk… more