- Insight Global (Bellevue, WA)
- …to minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation ... to the development of solutions or workarounds to improve overall service quality. 7. Documentation: Maintain accurate documentation of support processes,… more
- University of Utah Health (Salt Lake City, UT)
- …appropriately. + Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to ... knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the… more
- Loretto Management Corporation (Syracuse, NY)
- …workstations and related hardware and software to deliver required desktop service levels. + Administers and resolves issues with associated end-user workstation ... and kindness. + Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact,...locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... training procedures and policies. + Perform quality analysis of technician 's contacts and ticket documentation weekly to ensure compliance...team. + Proven track record of developing and providing Service Level Agreements and Help Desk… more
- Robert Half Technology (Spring Grove, PA)
- …Manage service desk communications in the absence of the Lead Service Desk Technician . * Participate in after-hours support using company-issued ... Description We are looking for a skilled Help Desk Analyst I to join...and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will… more
- System One (Spring Grove, PA)
- …* Coordinate and distribute service desk communications when the Lead Service Desk Technician is unavailable. * Provide technical support via remote ... Job Title: Service Desk Analyst Location: Spring Grove,...outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically,… more
- PingWind INC (Cuba, NM)
- …based on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US ... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and… more