- IDEX (Cedar Falls, IA)
- …etc.) + Knowledge of Microsoft Windows operating systems in a domain environment + Experience with help desk or service desk ticket or incident tracking ... systems. + Good communication and organizational skills. + Proficient at keyboarding **OTHER SPECIAL REQUIREMENTS:** + Experience with ServiceNow ticketing system a plus. + Proficient with Microsoft Office (O365) products a plus **WORK ENVIRONMENT… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards ... in order to provide information, and identify trends and system weaknesses.* Records service requests and routes them appropriately for action in order to expedite … more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- Robert Half Technology (Nashville, TN)
- …Engineers and other internal service providers to guarantee smooth handoffs * Mentor Help Desk Technician I staff to improve their technical proficiency ... support knowledge base, and improving overall service delivery within the IT Help Desk team. * Respond to incoming service requests in a timely manner,… more
- TEKsystems (Des Moines, IA)
- …Help Desk Temp works quickly and efficiently on tickets submitted to the portal. The Help Desk Technician will work with Help Desk Technicians ... Help Desk to close tickets, escalating issues when necessary. Skills help desk support, troubleshooting, service desk Top Skills Details Pay and… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...help as well. Since this is a 365 desk there will be some holidays that the analysts… more
- General Dynamics Information Technology (Washington, DC)
- …challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and ... for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform technician activities when necessary + Work with SMEs (training, quality,… more
- City of New York (New York, NY)
- …- Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...zero to one year of full-time experience as a Help Desk technician or other… more
- Robert Half Technology (Lexington, KY)
- …& Skills + 3-4 years of previous help desk experience as a level II Help Desk Technician + Aptitude and Appetite to excel as a long-term member of ... Description We are looking for a Help Desk Engineer to provide enterprise-level...communication skills via phone and email + Excellent customer service skills + Desire to grow and learn new… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... system certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support… more