- Valent BioSciences (Libertyville, IL)
- …of Japan's leading chemical companies, offering a diverse range of products globally that support a wide variety of industries and help enhance peoples' daily ... that involve network or related technical issues. The engineer provides both on- site and remote support while developing network-related architectural designs… more
- Pike Corporation (Atlanta, GA)
- …departments within IT Operations + Document support incidents in detail within the Help Desk ticketing system. + Work with ITAM (Asset Management) to ensure ... Summary: This position will serve as the primary IT support liaison for their region. They will also assist...business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations.… more
- TEKsystems (Camarillo, CA)
- … Additional Skills & Qualifications Respond to all tickets assigned to the site 's deskside support group and resolve issues efficiently and effectively. * ... Knowledge Base articles as repetitive issues arise * Provide site IT support encompassing: o PC configuration...for client applications; o Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support… more
- ASM Global (Fort Lauderdale, FL)
- …+ Network cabling maintenance and support (Cat6). + Provide customer service and Help Desk technical support to staff members. + Responsible for ... all assigned activities. ESSENTIAL DUTES AND RESPONSIBILITIES + Provide on- site technical support to Event customers, vendors,...an IT support role with experience in Help Desk or network environments. + Experience… more
- NTT America, Inc. (Albany, NY)
- …services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical skills with ... be a Client based position working at a client site . **Job Responsibilities Include:** + Responsible for on- site...customer on administrative and technical matters. + Provide technical support and incident management service desk functions… more
- US Tech Solutions (Kellyville, OK)
- …and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * Escalate unresolved incidents and ... timescales * Log incident and service request details per help desk procedures * Communicate with customer...callbacks and surveys * Complete GET IT training for On- Site Support Analysts * Comply with Quality,… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer ... personnel in a cross-functional setting. Responsibilities: + Deliver timely on- site support to customers + Provide end-user...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in… more
- TEKsystems (Nashville, TN)
- …required. Skills Technical support , Customer service, Support , Troubleshooting, Windows, Help desk support , Windows 10, Help desk ... independently in a fast-paced educational environment. Key Responsibilities: * Deliver on- site technical support and maintenance services to multiple locations.… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on- site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... of Service Desk technicians to resolve and escalate user incidents and...person for a wide variety of hardware, software and site -specific applications in an enterprise environment. **Job Responsibilities** +… more
- ManTech (San Antonio, TX)
- …a degree. + 2+ years of Information Technology experience supporting a help desk environment + Ability to support rotating work schedule as necessary for ... throughout their lifecycle. + Provide technical assistance and telephonic support for monitoring to Intel Customers. + Help...Qualifications:** + 5+ years of related experience supporting a help desk environment. + IAT Level II… more