- ThermoFisher Scientific (Lenexa, KS)
- …(GMP) Safety Standards, Office **Job Description** **Location/Division-Specific Information** The Sr . Manager, Manufacturing Engineer, is based in Lenexa, KS (Kansas ... and continuous improvement objectives. + Build timelines and schedules to help facilities and equipment reliability supervisors bring projects online on time… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... + Troubleshoot and fix production issues under guidance of senior team members + Assist in creating and maintaining...Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to… more
- CommonSpirit Health (Phoenix, AZ)
- …oversees the End User Services function-ensuring reliable desktop support, efficient help desk operations, timely issue resolution, and excellent customer ... support KPIs, incident response times, and user satisfaction metrics. Oversee help desk operations, ticketing systems, desktop support, hardware/software… more
- Two95 International Inc. (St. Louis, MO)
- …provider is Windstream/Velocloud SDWAN. This is the primary problem that is driving up the help desk tickets and putting jobs at risk *Not able to manage the ... influx of help desk tickets, mostly due to the above. *Does not need to be SENIOR since dealing mostly with ticket items Note: If interested please send your… more
- Belay Technologies (Laurel, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …defects, validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to ... + Documented customer service experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar system + Ability to… more
- Robert Half Technology (Mohnton, PA)
- …on-site visits for technical staff to address client issues and deliver equipment while maintaining help desk coverage. * Evaluate help desk operations ... ensuring clarity and accuracy. * Analyze recurring problems and collaborate with senior team members to create permanent solutions or develop knowledge base entries.… more
- Belay Technologies (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... and a finalist in 2021! Belay Technologies seeks a Senior System Administrator (SA) to join our Intel team....client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- ChenMed (Houston, TX)
- …to our development and engineering staff. + Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and ... Certifications in A+ and N+ preferred, additional Certifications a plus + Prior IT Help Desk or Desktop Support experience required + Experience with VPN,… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... and support assigned systems under the minimal guidance of senior members of the team. The position will have...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more