- Southwest Gas Corporation (Las Vegas, NV)
- …perform user audits + Communicate change management with other departments, Divisions, and the Help Desk + Act as the company Subject Matter Expert (SME) for ... The Senior Analyst/Geographic Information Systems Staff is responsible for supporting Engineering applications relating to Geographic Information System (GIS) such… more
- TekSynap (Huntsville, AL)
- …and/or Project Management Professional (PMP) Certification. **Overview** We are seeking a Senior Computer Scientist (Contract PM) to join our team supporting the ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-AL-Huntsville_ **ID** _2025-8272_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Sharp Electronics Corporation (Memphis, TN)
- …degree in a related field and minimum of 6 years experience. + Prefer help desk experience with knowledge of VMWare, storage appliances, backup tools, and ... network switches. + Excellent communication skills required. **ABOUT US: Sharp Manufacturing Company of America** SMCA is the US manufacturing facility for SHCA, the US Consumer Products Group of Sharp Electronics Corporation, the US sales subsidiary of Sharp… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …compliance requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and customer communications + Willingness ... to work periodic shifted schedules, including evenings, nights, and weekends Preferred Requirements + Bachelor's degree in Computer Science, Information Systems, or related discipline + CCNP or CCNA certification + Experience with multicast routing, OSPF,… more
- DATAMAXIS (Northbrook, IL)
- …to inquiries from business partners, requests from users, support calls/tickets escalated by help desk . + Author and maintain knowledgebase for the effective ... resolution of repetitive requests, inquiries, and requests. + Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. People Management: + While… more
- CACI International (Washington, DC)
- …and procedures to ensure responsive support. * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts training ... Senior eDiscovery Relativity Trainer Job Category: Service Contract...for access to appropriate applications, etc. Oversees and supervises help desk operations, including answering and responding… more
- BAE Systems (Saratoga Springs, UT)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition… more
- ICP Group (Tampa, FL)
- …functioning of business operations. Key Responsibilities: + Monitor and respond promptly to help desk tickets, emails, and calls, ensuring all requests are ... service requests, incidents, solutions, and procedural guides in the help desk ticketing system and knowledge base,...response times. + Escalate complex or unresolved problems to senior IT staff or external vendors as appropriate, following… more
- TekSynap (Washington, DC)
- …Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Epsilon, Inc (Arlington, VA)
- …secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface ... operational teams including section leads for Network Administration, System Administration, and Help Desk + Build strong teams through performance management,… more