- Alliant Energy (Cedar Rapids, IA)
- …systems. + Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses ... and innovation!** Alliant Energy is expanding its infrastructure to support a smarter, more connected future-and we need a...future-and we need a **Senior IT Infrastructure Analyst** to help lead the way. In this role, you'll work… more
- Aspen Dental (AL)
- …offices. + **Reporting:** Monitor and update support tickets in a real-time Help Desk environment. Provide relevant details on resolution steps for each ... The Case Concierge Agent ensures a seamless & efficient support experience for our Field Team Members in the...Members in a virtual environment + Experience in a Help Desk or Ticket Management System preferred,… more
- Kuehne+Nagel (Naugatuck, CT)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... and performance of our network infrastructure. + Solve network trouble tickets and support vertical departments including IT Service Desk , Applications and Open… more
- Belay Technologies (Laurel, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... Data Center. + Works independently with users and applicable support teams to integrate a wide array of technology...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- AeroVironment (Lawrence, KS)
- …across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, supporting… more
- Corning Incorporated (Charlotte, NC)
- …products; support other product-specific pricing needs for PLM, Deal Desk , and others needing product pricing support /expertise. **Key Responsibilities** + ... not once in a career, but every day. They help move our company, and the world, forward. ...the product change + Initiate price change PCNs (and support other PCN process as required) + Work with… more
- Belay Technologies (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Athena Global Advisors (Philadelphia, PA)
- …telecommunications to major league sports. Our people make Athena, Athena. They're what help set us apart from traditional ad agencies and consultancies. As a ... the first point of contact for visitors and provide key administrative support for smooth daily operations. This role ensures a welcoming, professional environment… more
- OhioHealth (Columbus, OH)
- …the service management team to engage cross functional resources (Service Desk , Field Services, Infrastructure, Application Support , Clinical Informatics, ... We work hard, care deeply and reach further to help people uncover their own power to be healthy....they can contribute to the healthcare IT knowledge base. Support day-to-day activities in the Service Desk … more
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