- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... individual will be a member of the firm's IT support team and will provide technical phone support...appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and ... applicants and recipients for public assistance programs. + Provides support to supervisor with unit operations and coverage. +...+ May provide services to drop-in clients, perform local help desk functions, provide lead direction and… more
- The Millennium Group (Jersey City, NJ)
- …coverage for front desk receptionist + Resolve conflicts and initiate customer support + Ensure safety and security procedures are followed always. + Assist with ... on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms,...and reorder pantry supplies, including food and beverages + Help with Conference room set ups if needed. +… more
- Ricoh Americas Corporation (San Francisco, CA)
- …a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge ... embodies the spirit of hospitality-serving as a welcoming presence at the front desk , creating a professional and inviting atmosphere for clients, guests, and staff.… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Avnet (Richfield, OH)
- …and repair. From research and design through prototype to production, we are here to help you access the products and services you need 24/7. With more than 80 years ... Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product...leveraging best practices and methodology of the global proposal desk . Supports program management and customer management with quoting,… more
- New York State Civil Service (Batavia, NY)
- …Compute services, the Information Technology Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist in ... Level 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …to disposal, creating technology roadmaps to upgrade end-user computing platforms. Oversee help desk operations, ensuring the timely and effective resolution of ... other teams to ensure swift resolution. Leverage data and analytics to monitor help desk performance, identify trends, and implement process and technology… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …to disposal, creating technology roadmaps to upgrade end-user computing platforms. Oversee help desk operations, ensuring the timely and effective resolution of ... other teams to ensure swift resolution. Leverage data and analytics to monitor help desk performance, identify trends, and implement process and technology… more
- Merchants Bank (Onalaska, WI)
- …Specialists team to assure proper system configuration and functionality. + Mortgage Tech Help Desk - provide responses to issues and utilize helpdesk technology ... Encompass Administrator Certification preferred. 2+ years of technical software support or project management experience preferred. Candidate must possess technical… more
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