- Insight Global (Harrisburg, PA)
- Job Description Insight Global is seeking a Help Desk Analysts to support one of their large government clients. This individual will be assisting with ... manner. The ideal candidate will have at least one year of experience with help desk support and has experience working within ServiceNow. This role will be… more
- IBM (Rocket Center, WV)
- …IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- …We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- LifePoint Health (Rutherfordton, NC)
- …operating community hospitals and healthcare organizations. Help desk analysts perform first-level diagnosis and troubleshooting support to end-users and ... customers. Working under minimal supervision, the help desk analysts receive calls and inquiries, provide support in accordance with established… more
- Comcast (New York, NY)
- …and prioritizing intake/pipeline of active deals and determining the optimal level of Deal Desk support to be provided. + Supporting the Director with Deal ... looking for a strategic leader for our expanding Deal Desk function. The Manager, Deal Desk will...to meet the needs of your reality - to help support you physically, financially and emotionally… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this ... deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew. Responsibilities: Provide… more