- Insight Global (Harrisburg, PA)
- Job Description Insight Global is seeking a Help Desk Analysts to support one of their large government clients. This individual will be assisting with ... manner. The ideal candidate will have at least one year of experience with help desk support and has experience working within ServiceNow. This role will be… more
- IBM (Rocket Center, WV)
- …IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- …We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- DRT Strategies, Inc. (Silver Spring, MD)
- … support for both internal and external stakeholders. Responsibilities: + Provide Tier-1 help desk support for electronic submission and data standards ... operational and strategic goals. The Help Desk Analyst works closely with senior analysts ...of technical expertise providing Tier 1 and Tier 2 help desk support , including identifying,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- LifePoint Health (Rutherfordton, NC)
- …operating community hospitals and healthcare organizations. Help desk analysts perform first-level diagnosis and troubleshooting support to end-users and ... customers. Working under minimal supervision, the help desk analysts receive calls and inquiries, provide support in accordance with established… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA...24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts field calls, ... requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt...part of the team delivering a professional and effective support center capability, handling calls and contacts for incident… more