- IT Concepts (Hines, IL)
- …experience may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able ... achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Travel Team Customer Service Engineer to...satisfaction. + May assist in delivering both remote and desk -side technical support , responding to IT … more
- Adecco US, Inc. (Glenview, IL)
- …complaints. **Preferences (Experience, Skills):** * Bilingual (French, Spanish) * Experience as a Help Desk / Customer Care Specialist or similar Customer ... and action from support teams. * Identify customer needs and help customers use specific...the eCommerce industry is a plus. * Experience using help desk software and remote support… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …Required:** Up to 25% **Major/Essential Functions:** + Oversee the daily activities of Service Desk support + Manage service desk activities + Internal IT ... systems identified. + Create KPI measurements for the IT Help Desk functions + Manage special projects...desk portal + Knowledge of processes for providing customer services. This includes customer needs assessment,… more
- TEKsystems (Houston, TX)
- …Skills Bilingual, Spanish, Empathy, Customer support , Customer service, Help desk support , Outbound, Support , Technical support , ... to resolve complex coverage and benefit issues, provide empathetic support , and coordinate across internal and external partners to...Call center, Help desk , Customer service oriented, Customer service skills Top… more
- GovCIO (New York, NY)
- **Overview** GovCIO is currently hiring for an IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as ... well as deliver desk -side support , regularly scheduled backups, network storage allocation, and preventative...**Qualifications** High School with 3 - 6 years IT customer support (or commensurate experience) + Clearance… more
- GovCIO (Fort Bliss, TX)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk -side support ... be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled...+ High School with 0 - 3 years IT customer support (or commensurate experience) + Secret… more
- Leidos (Meridian, ID)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- Mustad USA (Forest Lake, MN)
- …from project management and communication to reporting and analytics Position Overview The Customer Support & Success Specialist plays a critical role in ... must be able to perform each essential duty satisfactorily. Customer Support & Engagement + Respond to... support environments. + Experience creating or managing support documentation and help centers. + A… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify and resolve ... discuss performance, documentation, and timelines. + Supervise Enterprise IT Support teams to ensure timely, effective, and customer...and IT service request workflow. + Create and update Help Desk , NOC, and Site Support… more
- Concentrix (Austin, TX)
- …The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or ... delivered meets contractual Key Performance Indicator ('KPIs') + Clarify customer /user requirements; probe for understanding, use decision- support ...of client products and/or service + Act as a help desk for any escalated high-level users… more