- ManTech (Herndon, VA)
- …Bachelor's degree and 2+ years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident ... procedures; escalate complex issues as needed. + Travel locally between customer buildings and support temporary assignments as required. + Support coverage… more
- Golden Route Operations (Las Vegas, NV)
- …The FTO Team consists of remote and on-site technicians in multiple locations who support our customers in the field. This position will be responsible for process ... maintaining accurate inventory of all computer devices owned by the company, and support and document issues that arise throughout the field offices and other… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …& Deal Support ** + Lead global pricing governance and deal desk operations + Ensure pricing strategies align with value propositions and market dynamics ... role will play a pivotal part in transforming our commercial infrastructure to support a blended portfolio of capital equipment, software, and services - enabling… more
- TEKsystems (Frankfort, KY)
- …+ Document support activities and manage tickets through a service desk system. + Deliver responsive customer service and escalate unresolved issues ... Technician to join our IT Field Services team. Theis position is on-site and customer -facing, providing direct technical support to end users. The role requires… more
- Kennedy Krieger Institute (Baltimore, MD)
- …accounts on the PC network and other applicable systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address ... **Overview** The Help Desk Associate provides prompt and...* Minimum one (1) year formal information technology, desktop support , customer support , customer… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities ... Data Center. + Works independently with users and applicable support teams to integrate a wide array of technology...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. +… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National ... enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system...maintain user documentation, FAQs, and training guides to improve customer experience. + Support testing and validation… more
- Epsilon, Inc (Greenville, SC)
- …Center Technician I, you will perform Tier I information technology related help desk duties by providing over the phone support in a 24/7 environment for ... Together, we're combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for our employees. Epsilon… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The ... professional staff. The OTS End User Computing unit provides support for approximately 30,000+ end users and devices in... for problems that were escalated from the Service Desk or Field Operations via the phone and service… more
- BAE Systems (Vicksburg, MS)
- … customer service, troubleshooting, and communication skills for remote support in 24/7 rotations **Preferred Education, Experience, & Skills** **Preferred ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're dedicated to delivering innovative...in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems… more