- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National ... enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system...maintain user documentation, FAQs, and training guides to improve customer experience. + Support testing and validation… more
- Epsilon, Inc (Greenville, SC)
- …Center Technician I, you will perform Tier I information technology related help desk duties by providing over the phone support in a 24/7 environment for ... Together, we're combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for our employees. Epsilon… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The ... professional staff. The OTS End User Computing unit provides support for approximately 30,000+ end users and devices in... for problems that were escalated from the Service Desk or Field Operations via the phone and service… more
- BAE Systems (Vicksburg, MS)
- … customer service, troubleshooting, and communication skills for remote support in 24/7 rotations **Preferred Education, Experience, & Skills** **Preferred ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're dedicated to delivering innovative...in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems… more
- BAE Systems (Vicksburg, MS)
- …redundancy, scalability, and integration with IP/digital systems to enhance reliability and support ESD workflows. Your expertise will help drive seamless ... customer service, diagnostic, and communication skills for remote support in 24/7 rotations **Preferred Education, Experience, & Skills** **Preferred Education,… more
- CACI International (Colorado Springs, CO)
- …to users, offering guidance for routine maintenance and troubleshooting. They manage 24/7 help desk support , fielding tasks, and post-fielding assessments to ... on system operations, administration, preventive maintenance, and troubleshooting. + **FSR - Customer Support Role:** FSRs provide direct assistance and … more
- CACI International (San Antonio, TX)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Fort Meade, MD)
- …opportunity to provide support and maintain government IT systems that help support national defense operations. **Responsibilities:** + Provide support ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- MyFlorida (Jacksonville, FL)
- …Provides excellent customer service and quality care experience at every customer encounter for the day-to-day front desk operations, office related duties ... and billing of medical services provided by the Center. Performs front desk operations according to established policies and procedures (DOH-Duval Health Center… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …equivalency certificate and two additional years of experience responding to and resolving help desk calls from users of computers, or operating computer ... but are not limited to, the following: + Manage Customer Connect Production Support to include monitoring...the required education. 2. Experience responding to and resolving help desk calls from users of computers,… more