- University of Southern California (Los Angeles, CA)
- …+ System Maintenance * Respond to or direct requests for tickets related to help - desk level issues around the CLM. * Develop documentation to support ... to and affinity for delivering the highest level of customer service. Essential Duties: + Daily Operations * Provides...Duties: + Daily Operations * Provides daily maintenance and support of the DocuSign system * Responsible for system… more
- JPMorgan Chase (New York, NY)
- …world's most innovative financial organizations. As a Senior Product Associate in Customer Acquisition Experiences (CAE), you contribute to the team by leveraging ... make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products...+ Writes the requirements, epics, and user stories to support product development + Support ongoing partner/stakeholder… more
- Serco (Washington, DC)
- …you will:** + Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic considerations in ... in **Washington, DC** , where you will provide technical support covering a wide variety of Team Submarine logistics...and oral + The ability to be a self-starter, customer oriented and a collaborator + Proficiency in Microsoft… more
- CIBC (Chicago, IL)
- …enterprise-wide Incident, Problem, and Change Management discipline. + **Service Delivery and Support ** : Ensure high levels of customer satisfaction through ... efficient and reliable end-user services. Oversee the service desk and support teams to ensure timely...Work Collaboratively At CIBC, we are in business to help our clients, employees and shareholders achieve what is… more
- ManTech (Chantilly, VA)
- …with both Windows and Linux operating systems. + End-User Support : Experience providing help - desk support for common desktop and server issues and with ... **MANTECH** seeks a motivated, career and customer -oriented **IT Systems Administrator** to join our team... to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range… more
- Gemini 3 Group (Quantico, VA)
- …all WTBn devices using SharePoint while conducting verification of all items. + Provides help desk support for all WTBn personnel; troubleshoot computer ... support experience + Experience in network management and help desk support + Ability...requirement) G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium...medium complexity issues and act as a liaison between customer and other support staff to facilitate… more
- TekSynap (Washington, DC)
- …standards and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... experience in management of broad-based IT programs + Advanced customer service skills and training + Familiar with ISO...IT products, along with installation and on-site maintenance, including help desk services. Additional support … more
- ManTech (Laurel, MD)
- …and high-level system architectures to develop system requirements + Provide Tier 1( Help Desk ) and Tier 2/3 (Escalation) problem identification, diagnosis, and ... resolution of problems + Provide support to IT systems including day-to-day operations, monitoring, and...carry and deliver workstations from inside the office to customer 's desk . The person in this position… more
- Missoula Family YMCA (Missoula, MT)
- …staff team, including the hiring, onboarding, training, scheduling and payroll with support from the Director of Program and Member Services. The Associate Director ... day operations of the Welcomec Center and provides excellent customer service to all people in the YMCA and...Director of Programs and Member Service in this front desk position, serves as primary point of contact for… more