- Red River (Lexington, MA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team...in the escalation workflow to troubleshoot and resolve Tier II and higher issues. This position will work onsite… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...2 years of experience * Certifications (Required): + IAT II certification - CompTIA (Network+, Security+, or equivalent) +… more
- Community Health Systems (Franklin, TN)
- …Computer Science, or a related field preferred + 2-4 years of experience in IT support , help desk operations, or technical customer service required + ... **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This role… more
- Parsons Corporation (Colorado Springs, CO)
- …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... be the first line of defense in resolving Service Desk issues and providing support for hardware...hire + Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months… more
- NANA Regional Corporation (Arlington, VA)
- …** Help Desk Support :** + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly from ... client in Arlington, VA. This role provides training and desk -side support . To join our team of...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Robert Half Technology (Los Angeles, CA)
- Description IT Support Specialist I Location: Southern California (Primarily Remote | Occasional LA Office Presence) Compensation: Up to $75,000 annually Employment ... Non-Exempt About the Role We're seeking a customer-focused IT Support Specialist I to serve as the frontline technology...a strong call-to-ticket ratio Escalate complex issues to Level II teams and follow through to resolution Deliver exceptional… more
- Clark County, NV (Las Vegas, NV)
- …customers across six County departments. This role responds to telephone and help desk requests related to enterprise software applications (including ... IT CUSTOMER SUPPORT SPECIALIST I/ II Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/5171555) Apply...of Employment: 10 Indicate your full-time professional experience using help desk or call tracking systems to… more
- City Utilities of Springfield (Springfield, MO)
- …**_IT Endpoint Support Specialist II :_** Certification in MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification is ... - Grade 55:** Minimum: $1,072.78/weekly Midpoint: $1,314.16 **IT Endpoint Support Specialist II - Grade 56:** Minimum:...and/or certification in A+, Network +, MCSE, MCDST, HDI Help Desk Analyst and/or Support … more
- Boardwalk Pipeline Partners (Houston, TX)
- …24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help Workstation and Service Desk ... www.bwpipelines.com . We are currently looking for an Analyst II Desktop Support for our Houston, TX...lifecycle management and software deployment + Advanced knowledge of help desk software, database connectivity and remote-control… more
- System One (Tulsa, OK)
- Overview We are seeking a skilled and customer-focused Help Desk II Technician to provide advanced technical support to end-users. This role serves as ... related field (or equivalent experience). + 2-4 years of experience in IT support or help desk roles. + Strong knowledge of Windows and/or macOS… more
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