- Canon USA & Affiliates (Coraopolis, PA)
- **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with ... work processes. **Your Impact** - Demonstrates higher level customer support capabilities through assignments. - Identifies potential opportunities to...- Must have been a back-up for an install Lead . - Adept at listening to customer and matching… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate...+ Work under the direction of the local Service Desk Lead as part of an integrated… more
- RxBenefits (Birmingham, AL)
- …maintain high standards of customer service. _Essential Job Responsibilities Include:_ _Service Desk Leadership_ + Develop and execute IT support and automation ... and onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. + Conduct performance evaluations and provide… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...forms that resonate with readers. In partnership with the Desk Head, the deputy will support team… more
- LinkedIn (New York, NY)
- …efficiently work within LinkedIn Sales process and policies. Additionally, each Senior Deal Desk Strategist will be expected to lead initiatives to improve our ... for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build...and release Sales capacity to core Sales activities + Lead projects with cross-functional teams in support … more
- Sunrise Senior Living (Lafayette Hill, PA)
- …The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for ... maintain marketing and move-in packet inventory as needed. + Support the DOS by taking and handling initial inquiry...Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other… more
- Compass Minerals America Inc. (Overland Park, KS)
- …the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + ... Integrate new technologies such as Chatbots and AI to help automate support requests for users and... requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning… more
- NetApp (San Jose, CA)
- **Job Summary** This role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and ... groups to identify opportunities to streamline and improve the overall Business Desk and Deal Enablement processes. Support Area communication/training regarding… more
- BJC HealthCare (St. Louis, MO)
- **City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 100655 **Pay Range:** $18.00 - $27.35 / hour (Salary or ... Jewish Hospital Prior concierge experience is preferred Working to support training new team members and helping to continue...you and your family with benefits and resources to help you manage your physical, emotional, social and financial… more
- MUFG (Tampa, FL)
- …**Skills/Competencies** + Minimum 5+ years' experience working on a high call volume Help Desk + Passionate about providing a world class customer/employee ... more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary...sensitive data and credentials. + Ability to provide in-depth support and lead problem-solving and implementation efforts… more