- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level 1 support . They will provide phone and ... + Utilize work aids to resolve tickets at lowest level of support + Receive, triage and...require a TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone and email… more
- TEKsystems (Allen, TX)
- …Windows, Microsoft, M365, End User Support Top Skills Details Service Desk , Help Desk ,Windows 10,Windows 11,Windows,Microsoft,M365,End User Support ... to End Users in IT related areas. Skills Service Desk , Help Desk , Windows 10,...(User and Printing services management). * End user Hardware support knowledge. Experience Level Entry Level… more
- ManTech (Washington, DC)
- …performance evaluation, and scheduling. + Develop and implement help desk policies, procedures, and service level agreements (SLAs) applying comprehensive ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our... operations. Direct and supervise staff providing call center support , service desk support , and… more
- Robert Half Technology (Nashville, TN)
- …* Perform other duties, as assigned Requirements Qualifications: + 1-3 years of desktop or IT support experience in a help desk or technical support ... staff to improve their technical proficiency and customer service level * Assist DS Support Manager with...and remote support tools + Familiarity with help desk ticketing systems and documentation best… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support . This role involves ... Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support...and improvements. * Other: o Ensure compliance with service level agreements (SLAs). o Evaluate and recommend new tools… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk...streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...US (Primary) Job Type Full-time Education High School Career Level Experienced (Non-Manager) Category Information Technology Job Description Provide… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are ... resolves or escalates to the appropriate resource. * First level troubleshooting of laptops, desktops, servers, network related or...customer support requests * Escalate and redirect Help Desk Incidents to the appropriate technical… more
- St. George Tanaq Corporation (Washington, DC)
- Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time ... to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line support...+ Supervise Tier 2 and Tier 3 advanced technical support , including direct executive- level support ,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and… more
Recent Jobs
-
Investment Officer - Infrastructure
- City of New York (New York, NY)
-
OR Certified Surgical Tech On Call Only
- HCA Healthcare (Summerville, SC)
-
Senior Underwriter - Professional Liability / Cyber Reinsurance
- Axis (Red Bank, NJ)
-
Physician Specialist (Non-Megaflex) / Emergency Appointment Homelessness
- The County of Los Angeles (Los Angeles, CA)