- Ferrotec USA (Livermore, CA)
- …for assuring users are provided efficient and timely first and second level support . . Performs staff scheduling to ensure Help Desk coverage during ... business hours and after-hours support as required. . Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and… more
- AECOM (Chicago, IL)
- …MS in Information Systems) is a plus. + 7+ years of progressive experience in IT support , help desk , or infrastructure management. + 3+ years of supervisory ... clear objectives, and conducting regular performance reviews. With a focus on service desk operations, the IT Support Manager ensures the timely and effective… more
- Marriott (Bethesda, MD)
- …applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven leadership experience ... a key role in governance by defining SLAs (service level agreements) and accountability frameworks, managing support ...and one or more of the following: + Technology support within a Service Desk / Call… more
- TEKsystems (East Syracuse, NY)
- …requests and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support desktop deployments, imaging, hardware ... factory devices to the wireless network. Escalating unresolved issues to higher- level support . Preferred Qualifications: Experience with ServiceNow (especially… more
- MyFlorida (Kissimmee, FL)
- …may not be technically inclined. Key Responsibilities: + Provide Level 1 help desk support : troubleshooting desktops, laptops, printers, VoIP phones, and ... other end-user devices + Assist with Level 2 technical support : operating system support , network troubleshooting, and device imaging + Travel to regional… more
- Northrop Grumman (Oklahoma City, OK)
- …including Service Desk , Desktop, Network, Telecommunications, Data Center, Application Support , Service Level Management, and other areas of IT Operations. ... companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to...Grumman Aeronautics Systems is seeking for an **End User Support Technician Level 1 or Level… more
- University of Michigan (Ann Arbor, MI)
- …Opening ID** 269354 **Working Title** IT Help Center Supervisor **Job Title** IS Help Desk Senior Supervisor **Work Location** Ann Arbor Campus Ann Arbor, MI ... . The University of Michigan also offers comprehensive benefits (https://hr.umich.edu/benefits-wellness) to help you stay well and support you as you plan… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... Range: $0.00 - $0.00 Security Clearance: TS/SCI with Poly Level of Experience: Intern HI This opportunity resides with...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more
- Ethos Veterinary Health (Bothell, WA)
- …+ Works to optimize client experience + Implements client service initiatives with front desk team + Demonstrates and reinforces highest level of client service ... a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day...an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across… more
- TEKsystems (Santa Ana, CA)
- …network interface cards, servers and switches Skills Support , Desktop, Troubleshooting, Help desk support , Active directory, Windows os, Exchange, ... Creates the initial record of the request Resolves all Level One end-user problem Identify, evaluate and solve end-user...Switches Top Skills Details Support , Desktop, Troubleshooting, Help desk support , Active directory,… more
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