• IT Support Technician

    TEKsystems (East Syracuse, NY)
    …requests and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support desktop deployments, imaging, hardware ... factory devices to the wireless network. Escalating unresolved issues to higher- level support . Preferred Qualifications: Experience with ServiceNow (especially… more
    TEKsystems (10/04/25)
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  • (DOD SkillBridge) End User Support Levels…

    Northrop Grumman (Oklahoma City, OK)
    …including Service Desk , Desktop, Network, Telecommunications, Data Center, Application Support , Service Level Management, and other areas of IT Operations. ... companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to...Grumman Aeronautics Systems is seeking for an **End User Support Technician Level 1 or Level… more
    Northrop Grumman (08/28/25)
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  • IT Help Center Supervisor

    University of Michigan (Ann Arbor, MI)
    …Opening ID** 269354 **Working Title** IT Help Center Supervisor **Job Title** IS Help Desk Senior Supervisor **Work Location** Ann Arbor Campus Ann Arbor, MI ... . The University of Michigan also offers comprehensive benefits (https://hr.umich.edu/benefits-wellness) to help you stay well and support you as you plan… more
    University of Michigan (10/04/25)
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  • SIGINT Analyst (Ops Support Team)…

    Huntington Ingalls Industries (Fort Meade, MD)
    …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... Range: $0.00 - $0.00 Security Clearance: TS/SCI with Poly Level of Experience: Intern HI This opportunity resides with...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more
    Huntington Ingalls Industries (08/27/25)
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  • Client Service Manager

    Ethos Veterinary Health (Bothell, WA)
    …+ Works to optimize client experience + Implements client service initiatives with front desk team + Demonstrates and reinforces highest level of client service ... a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day...an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across… more
    Ethos Veterinary Health (08/28/25)
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  • IT Support Specialist I (Night Shift)

    TEKsystems (Los Angeles, CA)
    …support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly ... of 25‐35 incidents per day. 4. Escalate incidents to Level II or appropriate support teams when...Service, Windows OS, MS Office, VPN, mobile devices, Service Desk experience, iManage document management, legal experience, ServiceNow, Document… more
    TEKsystems (10/05/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …service experience for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between ... will take ownership of issues escalated to them by Help Desk Techs and work to resolution...to them in the documented timelines. The Tech Field Support - Level II will have little… more
    Albany Medical Center (07/25/25)
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  • IOC Technical Support Representative

    NTT America, Inc. (Nashville, TN)
    …you can grow, belong and thrive. **Your day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the first point of ... and handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the… more
    NTT America, Inc. (10/07/25)
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  • IT Support Specialist

    Aldridge (Libertyville, IL)
    …requiring that the individual give in-person, hands-on help at the desktop level . What you'll do: Support essential project duties including: + Provide first ... This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and...contact support of incoming requests to the service … more
    Aldridge (09/10/25)
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  • Application Support Analyst Customer…

    Citigroup (Newark, DE)
    …generate ad hoc tools and reporting when requested. + Provide phone, email, and Help Desk support for multiple government web-based applications, including ... operational support for the OTC/ECP Customer Service Help Desk team and management, with the...clients are advised of status in adherence to service level agreements. + Provide superior service and timely resolution… more
    Citigroup (09/24/25)
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