- Barnes & Noble (Westbury, NY)
- … for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support , remoting into stores' equipment and ensuring ... Escalate any store issues as necessary to the proper level of support . * Provide proper follow...or trends of incoming calls to Help Desk Management. * Provide technical or logistical support… more
- Lockheed Martin (King Of Prussia, PA)
- …and / or Linux, SAN \- Storage Area Networks, JAVA and / or JAVA Script and Help Desk experience with IT \- Must be a US Citizen; this position will require ... provide the next generation of Global Positioning Satellites \(GPS\), or provide support to the U\.S\. Intelligence Community\. The Successful candidate will have… more
- Serco (Newport News, VA)
- …Military. You will join an active team to perform general manual labor to support this critical mission. In this role, you will: + Perform troubleshooting and ... optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- ADP (Augusta, GA)
- …For additional comfortability: + 5+ years of successful experience leading an enterprise level Deal Desk function and partnering with Sales to provide deal ... **ADP is hiring a Director, Deal Support Organization - Pricing.** + _Are you a...management, and leadership expertise to optimize deal flow and help the Sales teams of two of our most… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and...to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via… more
- HarmonyTech (Washington, DC)
- …including but not limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems, and applications, ... desk software, adhering to established procedures and service level agreements (SLAs). + Troubleshoot and resolve a wide...IT operations helpdesk in complex environments. + Experience providing help desk support for a… more
- NTT DATA North America (Lemont, IL)
- …of progressive experience in the field of Information Technology to include: Service Desk Support , Provide Tier I/II system administration, contact and incident ... Desktop & Laptop Operating Systems, enterprise application administration & settings, high- level printer familiarity, and networking functionality and support .… more
- ManTech (San Antonio, TX)
- …a degree. + 2+ years of Information Technology experience supporting a help desk environment + Ability to support rotating work schedule as necessary for ... throughout their lifecycle. + Provide technical assistance and telephonic support for monitoring to Intel Customers. + Help...Qualifications:** + 5+ years of related experience supporting a help desk environment. + IAT Level… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...+ DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification. + Computing Environment (CE) Certification (eg,… more
- General Dynamics Information Technology (Washington, DC)
- …ensure proper handling of requests. + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I support . + ... **Req ID:** RQ208265 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** BI Full 6C (T4) **Job… more
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