- TEKsystems (Coppell, TX)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2… more
- TEKsystems (Monroe, LA)
- …, Microsoft, Hardware/software, Hardware troubleshooting, Microsoft office, Phone support , Win10, Help desk support , Mobile device Top Skills Details ... extended up to 12 months. qualified Tier I Desktop Support resources to join their team on a 6...Qualifications high focus on customer service (think Disney world level customer service). Strong technical skills, communication, and documentation… more
- Wheeler Machinery (Salt Lake City, UT)
- …information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years of experience ... environments, all while upholding stringent security best practices. The position involves providing level 2 & 3 technical support , addressing a diverse range of… more
- Republic Services (Phoenix, AZ)
- …creates defects of each issue and resolution using the incident tracking system. + Keeps support desk team, peers, and management apprised of any new support ... **POSITION SUMMARY:** The Sr. Support Engineer is responsible for quickly and effectively...herein are intended to describe the general nature and level of the work being performed by an employee… more
- TEKsystems (Des Moines, IA)
- …as well from time to time. Skills PC Technician, customer support , Technical support , Help desk support , Troubleshooting, phone support , ... someone with an understanding of organization, communication, end user support . -This role will maintain high levels of customer...add to staff to assist with current workload and help SLAs. In this role, the candidate will work… more
- Concentrix (Austin, TX)
- …in Social Media, Technical Support , Case Management, Contact Center Customer Service or Help Desk preferred + BA/BS degree preferred + Able to rotate shifts ... Job Title: VR Gaming Developer Support Specialist Job Description In the role of...passion for the gaming community and provide a high level of attention to detail when resolving tickets for… more
- Walmart (Dallas, TX)
- …to meet SLA's, procedures, and processes to drive effective availability for the Help Desk . Collaborate with embedded software and services development teams to ... help lead projects, supervise employees within the Technology Support , and support other teams as needed....ensure maximum productivity. Oversee IT assets inventory and stocking level at each location alongside the Technology Support… more
- Cognizant (Ashburn, VA)
- …expectations. **What you need to have to be considered** + Proven experience as a help desk technician or IT support technician + Strong understanding and ... the problem-solving process. + Direct unresolved issues to the next level of support personnel. + Provide accurate information on IT products or services.… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …help spot trends and work to validate solutions. + Assign tasks to third level support and/or IT escalation teams for further assistance. **What You'll Need** ... **Who We Are** Robert Half is seeking a Support Specialist II who will coordinate, diagnose, and...equivalent experience preferred. + PC troubleshooting knowledge. + Medium level of experience with using Microsoft Office Suite. +… more
- Jostens (Sedalia, MO)
- …+ Maintains and promotes standard operating procedures + Provide Second Level support for Help Desk Analysts, Network and Systems Engineers, ... IT Site Support Engineer On Site Location: Sedalia, Missouri This...Incumbents apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to… more
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