- TEKsystems (West Des Moines, IA)
- …and support of Mobile Devices such as iPhones and or Androids. Skills Help desk support , Troubleshooting, Windows 10 Additional Skills & Qualifications ... client is looking to bring on a group of Help Desk Agents to support ...up and running -Strong phone customer service skills Experience Level Entry Level Pay and Benefits The… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- BAE Systems (Columbia, SC)
- …available based on position level and/or job specifics. **Service Center Support Desk Manager** **115836BR** EEO Career Site Equal Opportunity Employer. ... management, support , and coordination of 24x7 Service Desk providing Tier II level IT ...CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent.… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service ... **WHAT YOU'LL NEED TO SUCCEED (Required):** + **Security Clearance Level :** Active Top Secret clearance. + **Required Experience:** 2+...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- KBR (Colorado Springs, CO)
- …development and security teams to ensure mission continuity + Oversee help desk workflows, ensuring adherence to service level agreements (SLAs) and key ... field (or equivalent experience) + 0-3 years of experience in IT support or help desk roles + Hands-on experience supporting DevSecOps pipelines, CI/CD… more
- Chenega Corporation (Melbourne, FL)
- …reliable, and uninterrupted availability of INL/A Management Information Systems. This role will provide help desk support to the Department of State, Bureau ... networks within the agency. + Provide first and second level support for the implementation, troubleshooting, and...requiring multiple inputs to ensure the Help Desk maintains compliance with Service Level Agreements.… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You'll also...Requirements Qualifications + 3+ years of experience in IT help desk or technical support ,… more
- Spectrum Comm Inc (Falls Church, VA)
- …escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and customer service ... education and experience. + 4+ years of experience in help desk or desktop support ...for a US Government security clearance at the Secret level . + Must complete mandated cybersecurity and privacy training… more
- SAIC (Scott AFB, IL)
- **Description** SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) ... and restore normal service to the user IAW priority level response times. **Responsibilities:** + Provides technical support...Support as needed per direction of the Service Desk Lead. This position is for Monday through Friday,… more
- General Dynamics Information Technology (Quantico, VA)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service ... **Req ID:** RQ207843 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
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