- Sanford Health (Sioux Falls, SD)
- …$16.50 and increases according to years of applicable experience. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical ... to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will...knowledge resources for troubleshooting and escalate unresolved issues to next- level support . Technicians will identify and suggest… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Executive Support , Help Desk Support ,IT End User Support ... **Req ID:** RQ208642 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Ozarks Medical Center (West Plains, MO)
- The Tier 2/3 IT Help Desk Support Analyst functions...important aspect of this role is to mentor entry level tier-1 help desk personnel. This ... departmental liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support personnel, and application support… more
- ABBTECH Professional Resources, Inc. (Norfolk, VA)
- …( Help Desk )** + Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's ... or ServiceNow + This position is required to be designated as IAT III level with a T5 (Top Secret Clearance). + This program requires US Citizenship **Position… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...365 (M365) Email, Teams. and OneDrive, and general Exchange/Outlook support + Must have expert level experience… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- University of Michigan (Ann Arbor, MI)
- Customer Help Desk Tech Inter **Early Site Maintenance** We are performing updates and maintenance to our applicant experience. As a result, the site will be ... + Participates in project and committee work under minimal supervision. + Represents PBS Help Desk at meetings, shares information learned at meetings with team… more
- NANA Regional Corporation (Honolulu, HI)
- …and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network ... ASE is looking for a Help Desk Technician to work in...focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... Family of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to...service management platform, and escalation of incidents requiring higher level support . + Implements policies, procedures and… more