- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- Comcast (New York, NY)
- …ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for ... narratives to inform process improvement and forecasting accuracy. + Support the Director in publishing Deal Desk ...to meet the needs of your reality - to help support you physically, financially and emotionally… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... ensure a timely resolution. Ensures that all phases of help desk support are properly...or past work may be used to show the level of experience needed to perform at this … more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- City of New York (New York, NY)
- …to services through the program. Position Summary: The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Reporting to the ... Help desk supervisor, the ...programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's ... of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will have… more
- SAIC (Vancouver, WA)
- …duties and responsibilities include the following:** + Oversee quality of all support services provided by the service desk , including customer engagement, ... with guidance provided by the IT Contract Supervisor. + Support the service desk staff on day-to-day...serving as the escalation point for junior, mid, and senior- level technicians and by tackling complex issues requiring advanced… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk / Help Desk Job Description + Mid Level : Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk ... for customers systems. + Experience with 1st and/or 2nd level enterprise support in a O365 /..., Troubleshooting, Support Top Skills Details Enterprise Help desk , Windows 10, / 11 Active… more