- Philadelphia Gas Works (Philadelphia, PA)
- …leadership to production systems and support personnel including Data Center, Help Desk , Desktop Support , Training and Asset management operation ... to 5 years' experience managing a enterprise Service or Help Desk . Proficiency with ticketing systems such...customer experience platform. ITIL 4 Foundations certification required. HDI Support Center or Desktop Support Manager… more
- ARAMARK (Denali, AK)
- …and smooth coordination with other hotel departments. This position supports the Front Desk Manager in overseeing front office staff, managing guest concerns, ... desk in the absence of the Front Desk Manager . + Ensure all front ...individual guests and group bookings. **Training & Development:** + Help with onboarding new front desk staff,… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, ... of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will have… more
- EPS Corporation (Dahlgren, VA)
- …Required Qualifications + Two (2) yearsof professional experience in Industry, Federal, orDoD Help Desk Support . + Proficiency withBMC Remedy,ServiceNow, or ... Customer Technical Support Specialist ( Help Desk )...Full-time Education Some College Coursework Completed Career Level Experienced (Non- Manager ) Category Information Technology Job Description EPS Corporation is… more
- Marriott (Honolulu, HI)
- …- $95,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Aspen Dental (Springfield, IL)
- …+ Ability to lead a Team in a Remote Work environment + Experience in a Help Desk or Ticket Management System preferred, but notrequired + Experience in Digital ... ensure our field leaders and practice owners receive the service and support they expect. The Manager will play a critical role in bridging the gap between… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... oversees endpoint security and configuration, and drives continuous improvement in IT support processes. The manager will collaborate across departments to align… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The… more
- GovCIO (Charleston, WV)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment.… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... delivery of high-quality IT support services, manages a team of service ...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more