- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... with Four to Six (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency… more
- Sage Hospitality Group (Philadelphia, PA)
- …They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, ... you. We are currently seeking an Assistant Front Office Manager to join our amazing team! **Job Overview** Respond...the guests are satisfied. + Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest… more
- Hyundai Autoever America (Irvine, CA)
- … will be responsible for the strategic and operational leadership of a 24x7 Help Desk and Workspace Management team, delivering high-quality end-user support ... 10684 - Manager , Client Services Location: Irvine, CA 92614 (5...Roles & responsibilities + Lead and manage a 24x7 Help Desk operation, ensuring adherence to SLAs,… more
- ICF (Philadelphia, PA)
- …drive continuous improvement efforts. + Support data-driven decision-making by analyzing help desk usage, training results, and coaching impacts, and using ... Description ICF seeks a Professional Development Manager for the Quality Support Center...mission, vision, and commitments. This position will integrate operational help desk services with comprehensive professional development… more
- University of Colorado (Boulder, CO)
- …to deliver excellent customer service. The ideal candidate will also provide backup support for the technology desk during peak times or staffing shortages. ... budgeting and planning. _Merchandising & Sales Floor Setup_ + Support the Merchandising Manager in maintaining store...desk during staffing shortages to ensure continuous customer support . + Maintain familiarity with tech desk … more
- NANA Regional Corporation (Ashburn, VA)
- …day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help - desk support , databases, and other technologies. ... efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will...contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...customer issues, questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education:… more
- City National Bank (Los Angeles, CA)
- …for maximum productivity and quality control * Partner with the Support Services Help Desk and Business Systems Manager to build efficiencies and enhance ... positive client experience * Create and update Loan Closing desk procedures and communications which keep pace with Credit...and Imaging Center Managers in the absence of the Manager , Support Services * Responsible and accountable… more
- Serco (Herndon, VA)
- …Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...exceeding $1M. + Serve as product owner for evolving support tools and platforms. + Champion Serco's customer service… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices....skills, and the ability to lead ateam indelivering top-quality support . TekSynap is a fast growing high-tech company that… more