- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- Insight Global (St. Joseph, MI)
- Job Description Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You ... will be working alongside other helpdesk agents to support their 750+ locations. You will be taking around...the first 1-2 weeks with a member of the Help Desk team. Shifts are determined on… more
- Robert Half Technology (La Vergne, TN)
- Description We are looking for a detail-oriented Help Desk Analyst to join one of our clients IT hardware team in LaVergne, Tennessee. In this role, you will ... provide technical support and maintenance for laptops, printers, and associated devices, ensuring seamless operation of software applications and network … more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... comprehensive technical support to ensure seamless hardware and software operations across...knowledge of application integration with company systems. * Administer network access by managing user password changes and ensuring… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty… more
- Indium Corporation (New Hartford, NY)
- JOB SUMMARY: The Help Desk Technician is responsible for providing customer assistance for routine Information Systems-related inquiries and problems as they ... occur. This includes providing support for products and services such as software, hardware,...Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment * Perform desktop… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in precision power conversion, measurement, and ... dynamic IT team that powers innovation across a global enterprise. As an **IT Service Desk Support Specialist** , you'll be the go-to expert for maintaining and… more
- NBC Universal (Washington, DC)
- …internet research and phone calls + Utilize a variety of research platforms to support newsgathering + Help monitor social media sites, affiliates, & the web ... with assignment editors, producers, senior producers, and correspondents to help pitch, write and produce news content for broadcast...(with a minimum of 1 year on an assignment desk ) at a network or large market… more
- CACI International (Sterling, VA)
- …systems administrators by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware and software problems ... Service Desk Shift Lead Job Category: Information Technology Time...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more